Customer Service Representative

Description:

Taj Gasoline is an emerging oil marketing company with a growing network of retail fuel stations across Pakistan. The company aims to provide high-quality fuel and exceptional service to customers. As an expanding organization, Taj Gasoline offers opportunities for growth and development within the energy sector.

Key Responsibilities:

• Oversee CCTV services for COCO and dealer petrol pumps, ensuring compliance with service steps.
• Handle daily calls from both external and internal customers and register complaints.
• Follow up on complaints via email daily.
• Share daily internal and external reports.
• Handle food-related orders from on-call customers.