Customer Service Representative

Description:

Join Linkitsoft as a Customer Service Representative and become the voice of our brand! 🚀

📍 Location: Gulshan-e-Iqbal block 5, Karachi, Sindh, Pakistan.
🌙 Shift: Night Shift
🕒 Job Type: Full-time / Contract Basis
🏢 Work Mode: Onsite.

What We’re Looking For:
✅ Minimum 1 year of experience as a CSR
✅ Experience in International campaigns is a must.
✅ Excellent English communication skills (verbal & written)
✅ Possess skills regarding customer relationship management
✅ Basic knowledge regarding principles of Effective Communication.
✅ Strong problem-solving skills and customer-first mindset

What You’ll Do:
✅ Address customer inquiries through phone, email & chat
✅Resolve issues promptly and professionally
✅ Collaborate with team members to improve support efficiency
✅Gather feedback to help enhance our services
✅Assist customers with order, payment & delivery-related concerns

Why Join Us?
✨ Market-competitive salary
✨ Professional training provided
✨ Supportive work culture & growth opportunities