Customer Service Representative

Description:

Albakio International is seeking a passionate and dedicated Customer Service Representative (CSR) to join their team in Lahore, Pakistan. This is a fantastic opportunity for someone who enjoys communicating with clients, solving queries, and supporting marketing teams to grow and develop within a dynamic and expanding organization.

As a CSR, your main responsibilities will include handling client queries, managing customer relationships, and assisting in the operations of the marketing team. You will be the first point of contact for clients, ensuring their satisfaction while supporting internal teams with various tasks. The position offers a competitive salary of 35,000 PKR per month and a chance to grow professionally within a thriving company.

Key Responsibilities:

• Responding to and resolving client queries in a timely and professional manner

• Managing ongoing customer relationships to ensure satisfaction

• Assisting the marketing team with operational tasks

• Ensuring effective communication between clients and the company