Customer Service Representative

Description:

We are a dynamic company providing digital services tailored to customer requirements. Our expertise lies in web development, SEO, and digital marketing, ensuring top-notch solutions to help businesses grow and thrive in the digital landscape.

Responsibilities:

• Make outbound calls to UK-based clients with the goal of generating leads.
• Build and maintain relationships with potential customers.
• Understand client needs and provide relevant information about our products/services.
• Maintain accurate records of interactions and leads in the system.
• Meet or exceed monthly lead generation targets.

Requirements:

• Medium-level expertise in customer service or telemarketing.
• Excellent verbal communication skills, especially in English.
• Ability to build rapport with clients over the phone.
• Results-driven and goal-oriented mindset.
• Prior experience in lead generation or sales calls is a plus but not mandatory.