Customer Relationship Officer

Description:

Carloare Services Private Limited, the official service partner of Infinix, Tecno, and Itel, is looking to hire a Female Customer Relationship Officer (CRO) to join its Lahore-based team. This is an excellent opportunity for passionate and skilled professionals to build a career in a supportive and technology-driven environment.

Key Responsibilities:

• Deliver exceptional customer service by addressing queries and resolving complaints promptly

• Maintain a high level of professionalism and empathy in all customer interactions

• Manage customer feedback and ensure client satisfaction

• Coordinate internally to ensure timely resolution of issues

• Maintain detailed records of customer interactions and transactions

Requirements:

• Bachelor's degree or equivalent education

• Minimum 2 years of relevant experience in customer service or client relations

• Excellent communication and interpersonal skills

• Must be female, as the position is reserved for female candidates only

• Strong problem-solving skills and a customer-first attitude

What We Offer:

• A market competitive salary package

• Career growth opportunities within a rapidly expanding organization

• A professional, inclusive, and supportive work environment