Customer Experience Executive

Description:

Digitt Plus is hiring a Customer Experience Executive to enhance customer satisfaction and ensure smooth service delivery in a fintech environment.

Key Responsibilities:

• Handle customer queries and complaints efficiently.
• Ensure prompt response across all customer service channels.
• Gather customer feedback and recommend service improvements.

Requirements:

• 0-2 years of experience in customer service, preferably in fintech or banking.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with problem-solving skills.