Description:
Our team's main focus is on providing exceptional client support to help clients make informed business decisions through the use of our platform, specifically the Energy data set. Our global team fosters a culture of respect, openness, and collaboration to ensure the effective and efficient completion of tasks.
Responsibilities And Impact
- Primary point of contact for providing critical research and value-add knowledge to our diverse client base at various companies primarily in US, and across the globe, through calls, e-mails and web-chat.
- Channel client ideas and feedback to our content and product management teams to help improve the quality and accuracy of our database and products.
- Work with senior team members on projects and develop subject matter expertise in different sectors of the Energy industry: natural gas, power, coal.
- Record webcasts that provide demos of S&P Global Market Intelligence products and cover major industry trends.
- Work with clients and financial modelling team to help build customized, data-driven Excel models.
- Participate in user acceptance testing efforts within area of focus to ensure that products meet the highest standard for client experience.
What We’re Looking For Basic Required Qualifications:
- Candidate must possess at least a Bachelor/Undergraduate Degree preferably in Economics, Finance or Accounting.
- Fresh graduate or upto 6 months of experience
- Knowledgeable in accounting and finance, the energy industry or the global economy
- Must have excellent critical thinking, writing, and verbal communication skills with strong attention to detail.
- Must be proactive and capable of multitasking effectively
- Team-player mentality with strong collaboration skills
- Customer-centric, with positive personality
- Must be willing to work on a night shift schedule
- Willing to come to the Islamabad office at least 2x a week