Associate

Description:

Responsibilities
 

• Provide client support via phone, email, and chat
• Make suggestions regarding product usability, presentation, and data quality
• Work with clients and internal colleagues to help build customized, data-intensive Excel models
• You will work with Associates on projects that improve and develop subject matter expertise of the Associate
• Work alongside Account Management, Data Management, Product Management, Technical Support, and Financial Modeling to address client concerns
• Conduct product demo/walkthrough of Capital IQ Pro to the clients, particularly focusing on FIG solutions and Product functionalities
• Assist with Training and Mentoring new hires after demonstrating expertise in product knowledge and best practices for client and case management
   

Basic Qualifications

What We’re Looking For:
 

• Minimum of a Bachelor's/College degree in Economics, Finance or equivalent
• Knowledgeable in finance, capital markets or the global economy
• Excellent written and verbal communication skills
• Strong attention to detail and ability to multitask effectively
• Team-player mentality with tight-knit teamwork skills
• Flexible to changes in a rapidly growing environment