Technical Support Engineer

Description:

We’re Hiring Technical Support Engineer (On-Site, Karachi)

CronySoft – a leading IT solutions provider with 20+ years of expertise in Retail/Wholesale Distribution software – is expanding team!

Shifts: Timings (4PM–1AM, 7PM–4AM, or 1AM–10AM | 5 days/week)

You’ll:
✅ Troubleshoot software/hardware issues & resolve client queries via phone/email/chat.
✅ Diagnose root causes, escalate complex issues, and ensure timely resolutions.
✅ Maintain stellar client relationships with fluent English communication.

We need:
• Strong problem-solving & customer service skills.
• Experience in Retail/Wholesale tech? Bonus!

Perks:
✨ Annual Bonus + Monthly Performance Rewards
✨ Medical (OPD/IPD) + Paid Leaves
✨ EOBI + Picnics/Dinner + Career Growth