Technical Engineer

Description:

Badar Energy is powering a cleaner, more reliable future with cutting-edge solar battery solutions and unmatched after-sales support. To strengthen our service operations in Karachi, we are looking for a skilled Technical Engineer who can deliver excellent technical assistance to our clients — both remotely and on-site.

What You’ll Do:

✅ Handle all customer queries and technical issues over the phone, via email, and through site visits when needed.

✅ Provide professional technical support for solar batteries, inverters, and energy storage systems.

✅ Visit clients on-site when required to troubleshoot, resolve, and follow up on technical problems.

✅ Ensure smooth coordination with the service center and warehouse for timely solutions.

✅ Build and maintain strong client relationships by providing clear, effective guidance and after-sales care.

✅ Manage daily tasks independently and report service updates to the management team.

What We’re Looking For:

✔ 2–3 years of relevant experience in a technical support or service engineer role — ideally in solar, batteries, or related energy products.

✔ Sound understanding of technical troubleshooting and issue resolution.

✔ Excellent communication skills to handle client concerns professionally.

✔ A problem-solving mindset with a commitment to providing the best service possible.

✔ Willingness to travel within Karachi for client visits as needed.

✔ Reliable, self-motivated, and customer-focused.