Sales and Marketing Associate

 

Description:

Assist the CEO and creative director in planning, coordinating and

organising all activities related to marketing and sales operations.

 

• Key responsibilities would include:

Sales Operations:

• Order Management: Monitor and manage the end-to-end order process,

ensuring timely fulfilment and delivery of customer orders.

• Customer Relationship Management (CRM): Maintain and optimize the CRM

system, ensuring accurate data entry and leveraging customer insights to drive sales

strategies.

• Sales Reporting: Prepare and analyze weekly and monthly sales reports,

identifying trends, and providing actionable insights to improve sales performance.

• Inventory Management: Coordinate with the operations and production team to

ensure adequate stock levels are maintained to meet sales demands.

 

Marketing Operations:

• Campaign Coordination: Assist in the planning, execution, and tracking of

marketing campaigns, including email marketing, social media, influencer

collaborations, and paid advertising.

• PR coordination: Maintaining a continuous communication with existing retail

buyers. Coordination with the international press office in New York and Paris.

• Content Management: Support the creation and scheduling of content across

various marketing channels, ensuring consistency with brand messaging and visual

identity.

• Analytics & Reporting: Monitor and report on the performance of marketing

campaigns, providing data-driven insights to optimize future initiatives.

• Customer Engagement: Manage and respond to customer inquiries on social

media, email, and other platforms, ensuring a high level of customer satisfaction.

• Business development: leading to identifying new markets and buyers both

locally and internationally

 

Cross-Functional Support:

• Collaboration: Work closely with the design and operations teams to ensure

alignment across all business functions.

• Process Improvement: Identify areas for operational improvements and

implement solutions to increase efficiency and effectiveness in sales and marketing

activities.

• Event Support: Assist in the planning and execution of virtual and in-person events,

such as pop-up shops, product launches, and trade shows.

 

Requirements:

• 1-2 years of experience in sales operations, marketing, or a similar role,

preferably in the fashion or e-commerce industry. Fresh graduates can also

apply.

• Deep understanding of popular and emerging social networks

• Self-starter with strong initiative, ownership and accountability for business

• Knowledge of photoshop is a plus (not a requirement though)

• Knowledge of Shopify backend management is a plus (not a requirement

though)

• Proficient in written and spoken English

• Good planning and organisational skills

• Ability to manage multiple projects simultaneously and meet deadlines in a

fast-paced environment.