Sales and Customer Support Officer

Description:

• Lead Generation - Develop relationship with potential customers/clients. Generate, Negotiate and Finalize potential leads.
• Relationship Building - Maintain relationship and take regular feedback from existing customers/clients of the Company.
• Client Engagement - Meet with customers/clients face to face or over the phone.
• Draft client proposals and contracts.
• Product Knowledge - Have a good understanding of the businesses' products or services and be able to advise clients about them.
• Customer Service - Coordinate with operations team to make sure timely delivery of service.
• Use of different channels of Promotion – Coordinate with social media team to prepare and finalize Facebook, Instagram and TikToc promotions.

Qualification and Skills Required:

- Intermediate/ Bachelor in Commerce (B. Com)

- Decent understanding of Microsoft Word, Excel and Outlook

- Well-groomed and friendly personality

- Should be hardworking and be able to work independently

Work Experience:

- Candidates with minimum 2 years of work experience in Sales/ Business development.