Retention Specialist

Description:

MadTech Digitals is Hiring !!
Are you an expert in client retention, customer handling, and sales communication?
Do you know how to resolve client concerns professionally, rebuild trust, and retain high-value customers?
Have you worked in the eBook industry?

We are looking for a Retention Specialist with strong communication and client-handling skills to join our team for the night shift.
If you have experience in the eBook industry and know how to professionally handle client concerns, retain valuable customers, and build long-term relationships then we’d like to hear from you.

📍 Location: Shahrah-e-Faisal, Karachi
🕒 Shift: Night Shift
💼 Industry: eBook / Digital Services

Requirements:
✔ Experience in the eBook industry
✔ Strong communication & negotiation skills
✔ Client retention / customer handling experience
✔ Ability to manage escalations professionally