Description:
We’re looking for a hands-on Operations Manager to take ownership of day-to-day operations at Safa Fitness Club and keep the entire facility running at a high standard.
What you’ll do:
- Oversee daily operations across the gym, wet areas, nutrition bar, salon, and all other departments
- Ensure consistent service standards and an exceptional member experience
- Develop and execute preventive maintenance schedules for equipment, machinery, and infrastructure
- Coordinate repairs and maintenance to minimize downtime
- Handle and resolve member, staff, and operational complaints quickly and professionally
- Drive continuous improvement in service quality and operational efficiency
What we’re looking for:
- Bachelor’s degree in Business Administration, Operations Management, Engineering, Facility Management, or a related field
- 5–7 years of operations or facility management experience (fitness, hospitality, wellness, or service industry preferred)
- Strong knowledge of facility operations, maintenance planning, and service management
- Proven ability to manage multiple departments, vendors, and operational teams
- Excellent leadership, organizational, and problem-solving skills
- Proficiency in Microsoft Office and facility/maintenance management systems