E-book Chat Support Representative

Description:

We're looking for a dedicated and customer-focused E-Book Chat Support Representative to join our team. If you have excellent written English and enjoy assisting customers through live chat, we'd love to hear from you!

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

-Respond to customer inquiries via live chat.
-Assist customers with e-book services and answer their questions.
-Provide accurate information about our products and services.
-Resolve customer concerns in a professional and timely manner.
-Maintain customer satisfaction and follow company guidelines.
Keep chat records updated.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

-Excellent written English communication skills.
-Strong customer service and problem-solving skills.
-Good typing speed and computer proficiency.
-Ability to handle multiple chat conversations.
-Previous experience in chat support or customer service is preferred.
-Willingness to work the night shift.

𝐖𝐡𝐚𝐭 𝐖𝐞 𝐎𝐟𝐟𝐞𝐫:

✅ Competitive Salary
✅ Career Growth Opportunities
✅ Supportive Work Environment
✅ Saturdays & Sundays Off