Debriefing Team Lead

Description:

BlueEx, a leading name in Pakistan’s courier and logistics sector, is currently seeking a Debriefing Team Lead for its Lahore office. This role is vital in overseeing daily end-of-day operations, ensuring accuracy in delivery records, and maintaining strong inter-departmental coordination. If you have prior experience in logistics or warehouse supervision and are looking to grow in a leadership role, this is a perfect opportunity to advance your career with a fast-paced, future-focused logistics company.

As a Debriefing Team Lead, you will be responsible for managing a team that ensures smooth and accurate reconciliation of all delivery and COD (Cash on Delivery) data. Your day-to-day work will involve supervising rider check-ins, reporting on exceptions, and collaborating with other departments to maintain operational excellence.

Key Responsibilities:

• Supervise the debriefing team and oversee daily rider check-in processes

• Reconcile delivery records, cash-on-delivery (COD) payments, and report operational exceptions

• Ensure accurate and timely data entry and reporting across systems

• Coordinate closely with dispatch, warehouse, and support teams to resolve discrepancies

• Maintain compliance with all operational SOPs and ensure reporting integrity

• Train and guide new team members, fostering a culture of accountability and continuous improvement

Requirements:

• Minimum 1–2 years of experience in a logistics, courier, or warehouse supervisory role

• Strong leadership and team management skills

• Excellent communication and problem-solving abilities

• Proficiency in Microsoft Excel and experience with logistics software or ERP systems

• Bachelor’s degree in Business, Logistics, Supply Chain, or a related field (preferred)