Customer Support Call Representative

Description:

Join our fast-growing USA-based wellness brand as we continue to make a positive impact in people’s lives through high-quality, natural products. We're looking for a Customer Support Call Representative who’s experienced, empathetic, and ready to support our customers with care and professionalism.

🧠 About the Role:

You’ll be the voice of our brand, assisting customers via phone, resolving issues, and ensuring a seamless experience. This is a remote role that requires working during USA business hours (EST/PST).

✅ What We're Looking For:

• Minimum 2 years of call-based customer support experience (preferably for a U.S. brand)
• Strong communication skills with fluent English and a neutral/U.S. accent
• Proven ability to handle challenging situations with professionalism
• Comfortable using CRM tools and managing customer tickets
• Reliable internet and a distraction-free workspace
• Self-motivated, punctual, and a team player