Cold Caller

Description:

:

We're looking for a confident, energetic B2C Cold Caller to join our team. You'll be calling homeowners across the USA, UK, and Australia, pitching solar, roofing, insulation, and home energy solutions, and booking qualified surveys for our team to follow up on.

This is a homeowner facing role, not a business-to-business one. You're not closing deals, you're not negotiating contracts, you're opening the door and getting a real homeowner excited enough to book a survey.

What You'll Be Doing:

• Make high-volume outbound calls to homeowners across the USA, UK, and Australia
• Pitch solar, roofing, insulation, and energy solutions in a way that actually makes sense to a regular homeowner, not a script that sounds robotic
• Qualify homeowners based on defined criteria before booking anything
• Book qualified survey appointments for our team to follow up with
• Accurately log every call outcome and homeowner detail in the CRM and Google Sheets
• Follow up consistently with homeowners who showed interest but haven't booked yet
• Meet and exceed daily, weekly, and monthly call and survey booking targets
• Handle objections calmly and persistently without sounding pushy
• Work with the team to sharpen messaging based on what's actually landing with homeowners
• Share feedback on what homeowners are saying and pushing back on, to help improve the pitch over time

Campaign Details:

• Covers solar, roofing, insulation, and home energy solutions
• Regions: USA, UK, and Australia
• Goal is to book qualified survey appointments
• Daily call target: 300 calls

Who We're Looking For:

• Bachelor's degree or equivalent experience in Business, Marketing, Communications, or a related field
• 2 to 3 years of experience in cold calling, telemarketing, or outbound sales, B2C experience specifically is a big plus
• Excellent spoken English with a neutral, easy-to-understand accent that lands well with USA, UK, and Australian homeowners
• Comfortable talking to everyday homeowners, not businesses, know how to build quick trust on a call
• Strong grasp of call etiquette and how to hold someone's attention from the first ten seconds
• Comfortable in a fast paced, target-driven environment
• Strong objection handling, without sounding scripted or pushy
• Proficiency with CRM tools such as Zoho, HubSpot, Salesforce, or similar, along with comfort managing data in Google Sheets
• Self motivated, resilient, and able to handle rejection without losing energy on the next call
• Ability to work rotational shifts if business needs shift in the future
• Strong attention to detail when logging calls and homeowner records
• Prior experience specifically booking surveys or appointments for solar, roofing, or insulation is a strong plus