Call Center Representative

Description:

Are you an energetic communicator with a knack for problem-solving? We’re hiring 3 Call Center Representatives with 2-3 years of experience who will handle outbound calls, connect with potential clients, and transfer qualified leads to the sales team.

Responsibilities

• Make outbound calls for lead generation and qualify leads through live transfers
• Communicate effectively to understand client needs and address inquiries
• Maintain detailed records of customer interactions and transactions
• Meet daily and weekly targets for calls and lead quality
• Collaborate with team members to optimize the lead transfer process

Requirements

• 2-3 years of experience as a Call Center Representative or in a related role
• Excellent communication skills in English
• Ability to work night shifts (9 PM - 5 AM)
• Strong problem-solving abilities and attention to detail
• High motivation and resilience to meet targets consistently