Web Producer

Description:

Who We Are

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. Motive combines IoT hardware with AI-powered applications to connect and automate physical operations. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

Motive is built on four foundational attributes; Own It, Less but Better, Build Trust, and Unlock Potential. This has taken our company to great heights, including being recognized by Fortune for Best Workplaces, Forbes Best Startup Employers, and Comparably for our Best Global Culture, Sales Team, Leadership Team, Career Growth, and CEO for Diversity. We’re proud to receive an employee net promoter score of 63 (according to Comparably) which places Motive in the top 5% of companies with 4,000 employees or more.

Today, our team is made up of more than 4,000 employees, located across the world, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our 8 global office locations. Visit our careers website to learn more about opportunities at Motive.

About The Role

At Motive, the growth marketing team is responsible for maximizing growth and new customer acquisition. The responsibilities of the team span the entire customer journey - from the first touchpoint to upsell and retention. We put the user first - ensuring we are delivering on our core value proposition and putting the right message at the right moment.

We’re looking for a strategic, collaborative, and technologically savvy Web Producer who is passionate about implementing web experiences that are user-friendly, well-functioning, and meet compliance standards. The ideal candidate understands website best practices, is a strong project manager that can optimize production and operations cycles, and ideally has HTML/CSS experience. This is a highly collaborative role that will work closely with program managers, product managers, content writers, designers, and other developers. You should be comfortable facilitating between various teams to maintain project deadlines, including coordinating the receipt of assets, coordinating comprehensive quality assurance checks, conducting client reviews, and publishing flawless experiences.

This role will be a good fit if you have the ability to work with a fast-paced, deadline-driven, dynamic cross-functional team. Having a sense of ownership where you take pride in your performance and its impact on the company's success is key.

What You'll Do

• Coordinating, authoring, and launching website content through a CMS across desktop and mobile devices.
• Proactively identify and improve processes for efficiency, risk mitigation, or quality improvements that align with business objectives and technical capabilities.
• Train and support stakeholders on pages with self-serve publishing capabilities.
• Manage QA to ensure comprehensive test plans are in place for all site updates.
• Site audits with timely follow-up to resolve issues.
• Liaise with the web engineering team to support the deployment of new features, reporting and tracking website bugs or problems, and quality control testing.
• Support other web development and production tasks, as necessary, including potentially conducting some research projects related to digital best practices.
• Key communicator/liaison between key business web team, project stakeholders, and development for site updates