Description:
We are hiring a VMware consultant to work for a software company in KSA (Saudi Arabia) on site with the following requirements:
Primary Functions/Job Description
- Provide courteous and prompt support to all customers and teammates.
- Setup, configure and install new Workspace ONE instances.
- Support existing Workspace ONE customers with troubleshooting, upgrades and general questions.
- Familiarity with and interest in mobile devices is a must (iOS, Android, Mac OS, Windows 10, etc.).
- Strong desktop and server knowledge for troubleshooting are a must for performing installations.
- Research, evaluate, and recommend new or upgraded hardware/software to ensure proper operation and performance for customers.
- Work with vendors for product enhancement announcements and other issues.
- Utilize basic network skills to help in solving customer UEM issues.
- Be able to identify, access, and use resources for troubleshooting and training.
Preferred Skills
- Experience with VMware Workspace ONE is a must.
- VMware Workspace ONE technical certifications
- Undergraduate education in technology-related fields. Combinations of experience and formal schooling will be considered.
- MUST possess excellent customer service skills both written and verbal.
- Familiarity with software installation procedures is a requirement. Must be internet savvy.
- General working knowledge of MS Windows and Apple macOS.
- Experience supporting desktops and familiarity with server environments.
- Windows 7, Windows 10.
- General Mac OS experience and working knowledge.
- MS Exchange 2007, 2010, 2013, 2016.
- Ability to work in a team environment and individually.
- Minimum of 3 years IT experience.
- Problem troubleshooting and solving ability.
- Excellent written and oral communication skills including documentation.
Work Condition:
- 1 Year renewable contract.
- Processing the papers to travel to KSA.
- 30 Days Paid leave.
- Housing Allowance.
- Round Trip Flight (KSA to Pakistan) once a year.