Training Executive

Description:

The Training Department in Savvital is responsible for the initial, work-specific, and ongoing training of associates. When an associate first joins the Savvital team, they report to the Training Team. It is the Training Team’s responsibility to supervise their progress, deliver training, ensure understanding, and evaluate their performance throughout the Training Program. The key aspects that the Training Program focuses on imparting are the core concepts and tasks of the industry they will be working in, the software they will utilize for their work, and any other client-specific requirements. They are then onboarded with a client and the Training Team is responsible for ensuring a smooth transition and providing support in the initial period of the associate working with a client. Apart from this, associates working with clients also rely on the Training Team for problem-solving, inquiries, and general support requests. Additional training requests are also received from clients in which case the associate is re-onboarded with the Training Department and undergo a training plan created and executed by the Training Team. Alongside these core tasks, designing and drafting training content, updating, and maintaining databases, and coordinating with the other core departments alongside other misc. responsibilities all fall under the Training Department.