Ticket Agent/gds Expert

Description:

Sara International Travel is seeking a Ticket Booking / GDS Specialist with proven experience in airline reservations and ticketing using Amadeus or Sabre. If you’re someone who thrives in a detail-oriented role and has a strong background in the travel industry, we want to hear from you.

Key Responsibilities:

• Handle all aspects of airline ticket reservations, changes, reissues, cancellations, and refunds using GDS systems.
• Provide expert customer support regarding flight schedules, fares, routings, and ticketing policies.
• Issue domestic and international tickets for Umrah, Hajj, and leisure travel clients.
• Coordinate closely with the sales and operations teams to ensure smooth travel arrangements.
• Maintain and update booking records and documentation accurately.

Requirements:

• Mandatory experience using Amadeus or Sabre GDS platforms.
• Minimum 1+ year of experience in airline ticketing or travel reservations.
• Strong knowledge of international routing, fare rules, and airline policies.
• Excellent communication and problem-solving skills.
• Previous experience in a travel agency or with Hajj/Umrah bookings is a plus.