Technical Support Executive

Description:

🚀 EXCITING OPPORTUNITY ALERT! 🚀
We're Growing Our Team! 🌟
Are you a tech-savvy problem solver ready to kickstart your career in Technical Support? We’re looking for passionate individuals to join our dynamic and fast-growing team!
💼 POSITION: Technical Support Executive (L1)
📋 THE ROLE AT A GLANCE:
📍 Location: Bahadurabad, Karachi
🏢 Department: Technical Support
⏰ Work Mode: Full-Time (EST Timings)
🎯 Experience: 0–1 Year (Fresh Graduates Welcome!)
✨ WHAT YOU’LL DO:
✅ Serve as the first point of contact for customer technical queries
✅ Troubleshoot software/hardware issues efficiently
✅ Maintain detailed logs & ensure smooth escalation processes
✅ Deliver exceptional customer experiences every day
✅ Guide users through product features with clarity
✅ Collaborate with cross-functional teams to enhance service quality
🎓 WHAT WE’RE LOOKING FOR:
📚 Bachelor’s degree in IT/Computer Science or related field
🗣️ Excellent English communication skills (written & verbal)
💻 Understanding of networking, operating systems & troubleshooting
🧠 Strong problem-solving mindset
❤️ Passion for technology and helping people
🎁 WHY JOIN US?
💰 Competitive salary + performance bonuses
📈 Professional growth & skill development opportunities
🤝 Friendly, supportive & collaborative team culture
🌍 Work with modern tools & global clients
🚀 Be part of an innovative, rapidly growing organization