Technical Product Analyst

Description:

Codebase Technologies is looking for a Technical Product Analyst to join its Pakistan delivery team, working directly on the Digibanc™ digital banking suite. This is a hybrid role that sits at the intersection of technical solution design, product delivery, and squad leadership. You will translate complex digital banking requirements into precise functional and technical specifications, lead development squads through structured Agile delivery, and act as the primary bridge between client-facing teams, engineering, and QA.

This role is focused exclusively on the digital banking layer — including customer onboarding, digital channels (retail and SME), payments, lending front-ends, and embedded finance features — and does not extend to core banking engine configuration.

KEY RESPONSIBILITIES

Technical Solution Design

Own the end-to-end solution design process for new features and client-driven enhancements across Digibanc™ digital banking modules
Produce detailed functional specifications, solution design documents (SDDs), and data flow diagrams that are actionable for engineering and QA teams
Analyze client requirements and translate them into structured user stories, acceptance criteria, and API interaction designs
Evaluate technical feasibility of requested features in collaboration with backend and mobile developers
Map integration touchpoints between Digibanc™ modules and third-party systems including payment processors, identity providers, and notification services
Identify edge cases, exception flows, and non-functional requirements (performance, security, compliance) at the design stage

Squad Management & Delivery

Lead and manage one or more cross-functional development squads consisting of backend, mobile, and QA engineers
Own the squad backlog — prioritize, groom, and maintain a healthy pipeline of well-defined, estimation-ready stories
Drive sprint ceremonies: planning, daily stand-ups, reviews, and retrospectives
Track delivery progress, surface blockers early, and coordinate resolution across engineering, DevOps, and client teams
Maintain delivery visibility through project tracking tools (Jira or equivalent) with up-to-date sprint boards and burn-down reporting
Coordinate UAT activities with client teams, manage feedback loops, and ensure sign-off criteria are met before release

Product & Stakeholder Engagement

Act as the subject matter expert for assigned Digibanc™ modules, maintaining deep knowledge of product capabilities and roadmap
Support pre-sales and implementation teams with product walkthroughs, solution scoping, and effort estimation
Document product configurations, API behaviors, and integration guides to support client onboarding
Identify recurring client pain points and feed structured enhancement proposals into the product roadmap process
Collaborate with the QA team to ensure test cases accurately reflect solution design intent and acceptance criteria

REQUIRED SKILLS & EXPERIENCE

Experience

5+ years of experience in a technical analyst, product analyst, or business analyst role within a fintech, digital bank, or financial services technology organization
Hands-on experience working on digital banking products — retail banking apps, SME banking, onboarding journeys, payments, or lending front-ends
Proven experience managing or co-leading Agile development squads in a product delivery environment
Track record of producing solution design documents and functional specifications adopted by engineering teams
Technical

Strong understanding of REST API design — able to read and write API specifications (Swagger/OpenAPI) and evaluate API contracts
Proficiency in writing detailed user stories with structured acceptance criteria (Given/When/Then or equivalent)
Ability to produce data flow diagrams, system context diagrams, and process maps using tools such as Lucidchart, draw.io, or Visio
Solid SQL knowledge — able to write and interpret queries for data validation and investigation
Familiarity with mobile and web front-end development lifecycles sufficient to scope effort and review feasibility
Working knowledge of authentication and security flows — OAuth 2.0, JWT, OTP, and biometric authentication
Experience with Jira (or equivalent) for backlog management, sprint tracking, and reporting
Understanding of software testing concepts — UAT coordination, test case review, and defect triage
Domain Knowledge

Deep familiarity with digital banking products: retail and SME digital channels, customer onboarding (KYC/KYB), payments (domestic and international), cards management, and digital lending
Understanding of Islamic banking product structures is a strong advantage
Awareness of MENA and/or APAC regulatory frameworks relevant to digital banking (CBUAE, SBP, BNM, or CBB)
Knowledge of Open Banking standards and API banking integration patterns
Scrum & Agile

Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent Agile certification preferred
Confident facilitator of all Scrum ceremonies with demonstrable experience keeping squads unblocked and focused
Experience running squads of 5–8 engineers across distributed time zones
Comfortable with Kanban and hybrid delivery models in addition to pure Scrum

WHAT WE'RE LOOKING FOR

A structured thinker who can absorb complex, ambiguous requirements and convert them into precise, build-ready documentation
Someone equally comfortable in a client workshop, an engineering stand-up, and a product roadmap discussion
A natural communicator who can bridge the language gap between business stakeholders and engineering teams
High ownership — you follow through on commitments, proactively flag risks, and solve problems without waiting to be asked
Comfort operating across multiple concurrent workstreams in a fast-moving, multi-market SaaS environment