Team Lead

Description:

🌍 Hiring: Team Lead – (International) | BPO Industry 🚀

Are you a results-driven leader with a passion for international operations? Join our dynamic team and drive excellence in global customer service!

Key Responsibilities:

✅ Lead and motivate a high-performing team to achieve service excellence.

✅ Develop and implement international strategies in collaboration with leadership.

✅ Oversee global projects, ensuring efficiency and alignment with company objectives.

✅ Foster a culturally aware and inclusive team environment.

✅ Set and monitor key performance metrics, providing insights to management.

✅ Act as a liaison between teams and stakeholders to drive seamless operations.

What We’re Looking For:

🔸 Bachelor’s degree in any field.

🔸 Minimum 1 year of relevant experience (preferably in BPO).

🔸 Strong understanding of global markets and cross-cultural communication.

🔸 Exceptional verbal and written English communication skills.