Social Media Executives

Description:

We are hiring Social Media Executives for our office in Karachi!

Office Location: Karachi
Qualification: Graduation in any discipline
Experience: Fresh to 2 years (Basic understanding of core banking is required).
Shift Timings: Rotational
Note: Make sure to mention “Job Title” in the subject line.

Job Specifications and Duties:
• Social Media Chat Support: Handle and respond to customer inquiries through designated social media platforms in a timely and professional manner.
• Target/KPI Achievement: Consistently meet all set targets and KPIs, contributing to the overall success of the team.
• Flexible Scheduling: Be available to work flexible shifts, to accommodate the needs of our customers.
• Problem-solving: Utilize strong problem-solving skills to manage and resolve issues raised by customers, ensuring a positive customer experience.
• Competitive Salary: The position offers a market-competitive salary, aligned with industry standards.