Service Delivery Manager

Description:

Are you a proactive and client-focused professional ready to lead high-impact tech projects? Squarera is looking for a Service Delivery Manager to ensure the seamless execution of our services and maintain strong relationships with our clients. 🚀
This role is ideal for someone with a solid background in project delivery, people management, and a bonus if you understand Data Engineering.

💼 Key Responsibilities:
• Serve as the main point of contact for service delivery matters
• Manage internal teams & ensure timely, high-quality project execution
• Track performance metrics & drive continuous improvement
• Resolve escalations and maintain client satisfaction
• Collaborate with the Data Engineering team to align delivery with business needs

✅ Requirements:
• Proven experience in a similar client-facing or service delivery role
• Strong project/team management and communication skills
• Familiar with SLAs, KPIs, and stakeholder management

⭐ Nice to Have:
• Knowledge of Data Engineering, ETL pipelines, or cloud platforms (AWS, GCP, Azure)
• Experience working with data-driven teams and processes

🌟 Why Join Squarera?
• Work on cutting-edge technologies
• Be part of a collaborative and forward-thinking team
• Accelerate your growth through real-world projects and professional development