Senior Officer Cards & Alliances Adamjee Life

Description:

Senior Officer Cards & Alliances required at Adamjee Life

Job Description: Responsible for operational tasks of loyalty program

• Cards data processing
• Dispatch
• Align partner agency for POS Terminal deployment & training at merchants
• Complaint handling
• Data extraction and reporting
• Reimbursement processing
• Mystery shopping
• Survey and feedback
• Co-ordinate and manage merchant alliances with partner agency
• Competition scan and market research
• Coordination with support departments (Finance, CSD, Underwriting, Admin, Compliance, IT, Business Distribution, etc.) for operational efficiency and updates.

Qualification: Bachelors
Experience: 2-3 years
Gender: Male/Female