Description:
Qualifications:
- Knowledge of Salesforce, FinancialForce, or another professional service automation system is a plus.
- Creative and analytical thinker with strong problem-solving skills
- Critical thinking and decision-making skills required Familiarity with
- professional services and managed services business models
Your Role (responsibilities)
- Serve as system administrator for the Salesforce.com environment with users.
- Handle basic administrative functions including user account
- maintenance, reports and dashboards, workflows, and other routine tasks
- Turn the stream of data in Salesforce into insights. Support leadership requests for official management reporting.
- Add new users, amend the existing profiles, revisit the permissions to the accounts and impose or remove restrictions.
- Reduce redundancy: remove duplicate contacts or accounts by mass updating them or merging them.
- Drive communication with team members about improvements, best practices