Restaurant Manager

Description:

•             Coordinate daily Front of the House and Back of the House restaurant operations

•             Deliver superior service and maximize customer satisfaction

•             Respond efficiently and accurately to customer complaints

•             Regularly review product quality and research new vendors

•             Organize and supervise shifts

•             Appraise staff performance and provide feedback to improve productivity

•             Estimate future needs for goods, kitchen utensils and cleaning products

•             Ensure compliance with sanitation and safety regulations

•             Manage the restaurant’s good image and suggest ways to improve it

•             Control operational costs and identify measures to cut waste

•             Create detailed reports on weekly, monthly, and annual revenues and expenses

•             Promote the brand in the local community through word-of-mouth and restaurant events

•             Recommend ways to reach a broader audience (e.g. discounts and social media ads)

•             Train new and current employees on proper customer service practices

•             Implement policies and protocols that will maintain future restaurant operations

•             Staff training

•             Delivery business experience.

•             Café & restaurants requirements.