Description:
Purpose: To take full ownership of store operations, ensuring profitability, service excellence, and compliance with Domino’s global brand standards while driving people development and business growth.
Key Responsibilities:
- Lead end-to-end operations of the store, ensuring consistent achievement of sales, customer satisfaction, and cost efficiency KPIs.
- Drive execution of all Domino’s SOPs including product quality, service standards, and hygiene protocols.
- Develop and implement action plans to increase sales, optimize labor, and control food cost.
- Recruit, train, and retain high-performing teams; conduct ongoing coaching, performance evaluations, and succession planning.
- Conduct regular audits and ensure readiness for brand and regulatory inspections.
- Maintain store P&L, ensuring accurate cash handling, banking, and inventory management.
Requirements:
- Bachelor’s degree preferred; hospitality or business background is a plus.
- 3–5 years of QSR or retail management experience.
- Strong leadership, communication, and analytical skills.
- Results-driven with the ability to lead under pressure.