Reputation Management Executive

Description:

🎮 BuggByte Studios is Hiring – Online Reputation Management Executive (Gaming)

Join our growing team and manage brand reputation across gaming platforms and online communities! 💼✨

📍 Location: Lahore (Hybrid)
🕒 Employment Type: Contract
🎮 Industry: Gaming / Interactive Entertainment
📌 Experience: 1 Year+
✔️ Monitor and manage brand reputation across Google, Website, Steam, Meta (Facebook/Instagram), Discord, LinkedIn, forums & gaming communities
✔️ Track and respond to reviews, ratings, comments, and messages professionally
✔️ Handle negative feedback and complaints with empathy and brand-aligned communication
✔️ Actively engage with gaming communities (Steam & Discord)
✔️ Coordinate with Support, Marketing, Product & PR teams to resolve issues
✔️ Develop ORM strategies to improve ratings, reviews & brand perception
✔️ Identify potential reputation risks and escalate critical issues
✔️ Maintain consistent brand voice and tone across platforms
✔️ Prepare reports on sentiment analysis, feedback trends & performance
✔️ Strong written English communication skills
✔️ Problem-solving and crisis-management mindset