Recovery Specialist



The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made within the due date.

· Excellent Sales Recovery Forecast keeping in view of the monthly projected sales.

· Must ensure timely recovery from all customers and maintain effective client relationships. Need to coordinate with clients and collection officers nationwide.

· Ensure recovery of the write-off portfolio and maintain the level as per the minimum threshold set by the management. ·

· Ensure process improvement/efficiency in the collection/recovery process in order to contribute towards profitability. Evaluate/review collection/recovery performance and monitoring of recoveries on a regular basis and timely submit the recovery report.

· Reviewing the company debtor list and contacting customers to inform them of their overdue bills.

· Advising customers on their payment options and suggesting methods of payment.

· Keep invoice dispatch record and its on-call confirmation with the Customer

· Send monthly payment reminders over the email/call to the Customers and constantly follow up until the recovery.

· Recovery of outstanding balances from customers either by email/phone calls or by personal visits and conduct regular meetings with the concerned persons regarding their outstanding balances

· Maintain a daily log of phone calls, SMS, WhatsApp messages, and email.

· Maintain recovery data sheet and reconciliation of amount received with the Account Department.

Organization Topline Marketing Pvt. Ltd
Industry Marketing Jobs
Occupational Category Recovery Specialist
Job Location Peshawar,Pakistan
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2022-10-08 7:48 am
Expires on 2024-01-07