Receptionist

Description:

Zero Healthcare, a leading wellness and lifestyle brand, is actively seeking a Receptionist to serve as the first point of contact for clients and visitors. This role is ideal for a polished and professional female candidate who is enthusiastic about delivering exceptional customer service and enjoys working in a fast-paced, wellness-focused environment.

As a Receptionist at Zero Healthcare, you will represent the brand with professionalism, warmth, and efficiency. You will be responsible for managing front-desk operations, handling client inquiries, and supporting daily administrative functions to ensure a seamless experience for all visitors.

Key Responsibilities:

• Greet and welcome visitors in a courteous and professional manner.

• Answer phone calls, respond to emails, and manage client inquiries effectively.

• Schedule appointments and coordinate with internal staff for smooth operations.

• Maintain a tidy and organized reception area aligned with the brand’s wellness image.

• Handle daily administrative tasks such as documentation, filing, and data entry.

• Assist in maintaining records and preparing daily reports if required.

• Act as a liaison between clients and service teams, ensuring excellent customer experience.

Requirements:

• Female candidates preferred, with a pleasant demeanor and a professional appearance.

• Prior experience in a similar front desk or customer service role is highly desirable.

• Strong interpersonal, communication, and organizational skills.

• Proficiency in MS Office and comfort with managing calls, emails, and appointment systems.

• Ability to multitask, stay calm under pressure, and maintain client confidentiality.

• A customer-first attitude with a positive and friendly approach.

Why Join Zero Healthcare?

• Be part of a growing wellness-focused organization.

• Thrive in a positive and professional environment.

• Competitive monthly salary ranging from PKR 50000–60000.

• Located in the heart of DHA Phase 6, Lahore with modern facilities.