Description:
The QA Manager is responsible for leading the quality assurance team, defining testing strategies, and ensuring the delivery of high-quality products/services. This role involves developing QA processes, mentoring team members, collaborating with cross-functional teams, and ensuring compliance with industry standards.
- Key Responsibilities:
- Lead and manage the QA team to meet departmental goals and KPIs.
- Develop, implement, and maintain QA strategies, policies, and procedures.
- Oversee manual and automated testing activities throughout the software/product development lifecycle.
- Collaborate with Product, Development, and Operations teams to ensure quality at every stage.
- Ensure all products meet customer expectations and regulatory compliance requirements.
- Track quality metrics and provide regular reports to senior leadership.
- Drive continuous improvement initiatives within QA processes and tools.
- Conduct root cause analysis of defects and implement corrective actions.
- Manage quality documentation and audits (internal and external).
- Recruit, mentor, and train QA engineers and analysts.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 5+ years of experience in QA or software testing, with at least 2 years in a leadership role.
- Strong understanding of QA methodologies, tools, and processes.
- Experience with test automation frameworks (e.g., Selenium, Cypress, JUnit).
- Knowledge of CI/CD tools (e.g., Jenkins, GitLab CI) and Agile methodologies.
- Excellent analytical, problem-solving, and organizational skills.
- Strong communication and leadership abilities.
- Experience in performance and/or security testing is a plus.
- Industry-specific certifications (e.g., ISTQB, Six Sigma) are a plus