Product Growth Coordinator

 

Description:

We’re looking for a Product Growth Coordinator to support and scale our chatbot platform designed to empower women across Pakistan. This role sits at the intersection of user growth, product operations, and impact-driven partnerships.

 

You will play a vital role in growing our user base, supporting strategic collaborations, optimizing onboarding, and coordinating with cross-functional teams. You'll also help streamline internal processes and ensure that product content and outreach initiatives are tightly aligned with user needs and growth metrics.

 

This is a hands-on role perfect for someone who thrives in fast-paced environments, is passionate about digital empowerment, and has a strong sense of ownership and execution.

 

Key Responsibilities:

 

🚀 User Growth & Retention

• Analyze user behavior data and feedback to identify friction points and drive product-led growth initiatives.
• Track acquisition, activation, and retention metrics, and collaborate with Product and Data teams to improve outcomes.

 

🤝 Partner & Collaboration Management

• Coordinate with NGOs, field partners, and internal teams to execute growth-focused initiatives.
• Serve as a central point of contact, ensuring alignment, clarity, and accountability across stakeholders.

 

📈 Onboarding & Training

• Develop and manage onboarding journeys for users and partner teams.
• Create or curate training materials that improve user activation and collaborator readiness.

 

📅 Product & Project Coordination

• Manage timelines, dependencies, and deliverables across tech, content, and outreach teams.
• Ensure smooth execution of growth experiments, launches, and process changes.

 

✍️ Content & UX Oversight

• Review chatbot content regularly to enhance engagement, cultural relevance, and impact.
• Collaborate with writers, designers, and UX researchers to ensure the product experience supports user growth.

 

📣 Campaign Execution Support

• Assist the Marketing and Comms teams in executing outreach, engagement, and referral campaigns.
• Track campaign performance and surface actionable insights.

 

📊 Reporting & Optimization

• Maintain dashboards and documentation to track KPIs and share progress with leadership.
• Contribute to operational improvements by identifying gaps and suggesting enhancements to systems and workflows.

 

What We’re Looking For:

 

✅ 3–4 years of experience in product coordination, growth operations, or digital program management

✅ Strong analytical mindset and experience working with data to inform product decisions

✅ Clear and confident communicator across technical and non-technical teams

✅ Hands-on experience with tools like Notion, Trello, Asana, Airtable, or similar

✅ Detail-oriented, highly organized, and motivated to solve operational challenges

✅ Passion for mission-driven tech, inclusion, and empowering underserved communities