Patient Enroller And Care Coordinator

 

Description:

We are looking for motivated, detail-oriented, and professional individuals to join our healthcare team for two positions: Patient Enroller and Remote Patient Care Coordinator.

 

The Patient Enroller will be responsible for contacting eligible patients, explaining healthcare program benefits, and facilitating their enrollment in Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) programs.

 

The Remote Patient Care Coordinator will be responsible for ongoing patient care coordination, monitoring, follow-ups, documentation, and communication with healthcare providers to ensure smooth operations and quality patient care.

 

Position 1: Patient Enroller

 

Responsibilities

 

* Contact eligible patients to introduce RPM, CCM, and PCM programs.

* Explain program benefits, eligibility criteria, and enrollment procedures to patients.

* Answer patients’ initial questions regarding program participation.

* Obtain the necessary patient information and complete enrollment procedures.

* Verify patient eligibility and ensure enrollment documentation is complete and accurate.

* Follow up with prospective patients to facilitate enrollment.

* Coordinate with healthcare providers and internal teams regarding enrollment status.

* Maintain accurate records of patient enrollment activities.

* Handle patient information confidentially and professionally.

 

Position 2: Remote Patient Care Coordinator

 

Responsibilities

 

* Conduct regular patient outreach calls to monitor health status and address concerns.

* Document patient interactions and update care plans accurately.

* Coordinate with healthcare providers to communicate patient needs and escalate issues when necessary.

* Educate enrolled patients on program requirements, monitoring devices, and compliance.

* Monitor patient participation and encourage adherence to their care plans.

* Maintain detailed and organized patient records.

* Ensure timely follow-ups and provide excellent customer service.

* Support preventive care coordination and ongoing patient engagement.

* Assist with reporting, administrative tasks, and healthcare documentation as required.

 

Requirements

 

* A medical or healthcare-related educational background is required; an MBBS degree is preferred.

* Strong written and verbal communication skills in English.

* O/A Level Cambridge education is preferred.

* A clear and professional American-style accent is preferred for patient communication.

* Fluency in both English and Urdu is required.

* Availability to work according to the US Eastern Time Zone (EST/EDT, as applicable).

* Experience in patient enrollment, healthcare coordination, or quality improvement is preferred.

* Strong analytical skills and attention to detail.

* Proficiency in Microsoft Excel, professional email writing, and general computer applications.

* Familiarity with Electronic Health Record (EHR) systems, medical office procedures, and medical terminology.

* Strong organizational, interpersonal, and teamwork skills.

* A reliable high-speed internet connection and a personal computer or laptop are mandatory.