Patient Care Officer

Description:

Farooq Hospitals is seeking a compassionate and service-oriented Patient Care Officer to join its team of healthcare professionals. This position offers an opportunity to positively impact patients’ experiences by ensuring smooth coordination and support throughout their time at the hospital.

As a Patient Care Officer, your primary role will be to facilitate effective communication between patients and hospital departments, ensuring comfort, satisfaction, and timely assistance. You will be responsible for managing patient queries, guiding them through various hospital processes, and maintaining a high standard of service quality. The ideal candidate should be able to handle patient concerns with empathy, professionalism, and efficiency.

Applicants must have completed at least FA or an equivalent qualification, and demonstrate strong interpersonal and communication skills. Prior experience in a hospital or hospitality environment is preferred and will be considered an advantage.

This role is well-suited for individuals who are calm under pressure, have a passion for helping others, and are committed to delivering exceptional patient care.