Order Management Specialist

Description:

What You'll Do

• Manage complete Quote to Cash cycle
• Order Creation and Completion
• Order Cancellation.
• Account Renewals
• Sending Out Replacement Orders
• Contract Buyout Quotes.
• Opportunity Stage Amendments.
• Package Upgrade/Downgrade
• Vendor Finance deals
• Account Audits
• Account Mergers
• Liaising with other departments to resolve cases

What We're Looking For

• Graduate in any discipline, preferably business or supply chain
• Strong Business Communication Skills in English
• 1+ years professional work experience.
• Proficient experience with Microsoft Excel and Word.
• Knowledge and experience of CRM systems, preferably Salesforce.
• Prefer experience working with ERP systems.
• Very organized, meticulous, and detailed in entering information.
• Excellent analytical and problem solving capabilities with special attention to accuracy and detail.
• Self-starter with a proven ability to take ownership of job responsibilities and ensure successful completion of all projects and requests.
• Ability to effectively prioritize and multi-task in high volume workload situations.