Manager Information Technology

Description:

Responsibilities:

• Maintain IT network, data centre, access points, LAN connectivity, employees’ desktop – laptops, printers & scanners etc.
• Maintain windows, software, and drivers’ installation, scanning of laptops/computers for viruses, data backup, and restore operations.
• Support staff in different meetings/presentations / online video conferences.
• Support in configuring the iTEP lab, CCTV & Exam cell and help in online monitoring of outstation iTEP labs.
• Install and support LAN, WAN, Internet & all network-related portals & services.
• Administer servers, routers, switches, firewalls, personal digital assistants, security updates, and patches.
• Support branches in different issues regarding business portals, the configuration of ERP, outlook, etc.
• Support in configuring routers for AMS machine access and data uploading using remote access application.
• Support in configuration and calibration of EyeRis / Smartboard devices.
• Coordinate with branches to update IT inventory.
• Update Regional office inventory / handing taking over procedures of IT equipment.