Description:
The Learning Program Manager leads the development, maintenance and delivery of employee targeted, instructor-led and technology deployed content and solutions. The role collaborates closely with our industry leading experts to determine learning needs, curriculum design, curate or develop content, ensure quality of delivery and work with company leadership to validate program alignment with business needs.
- Perform learning needs analysis to inform creative approaches to educational program design and to define appropriate L&D deliverables.
- Design and develop e-Learning modules to support new initiatives and learning programs requested by business partners.
- Facilitate the efforts of training-related project teams from project inception to completion – includes storyboard/script creation, creative oversite, stakeholder management and project management (create schedule, manage project timeline and proactively utilize both quality control and risk management activities, track and report on project milestones).
- Work with creative teams to create and integrate multimedia elements such as audio and video into eLearning modules, workshops, and other educational presentations.
- Interface with third parties to curate and manage educational offerings and ensure alignment with the EssentialTECH brand and approach.
- Create and implement plans/processes/activities to engage employees with the practice and application of acquired skills and knowledge including a gig/talent marketplace.
- Monitor, evaluate and analyze business impact and the practical, on-the-job application of delivered learning programs.
Basic Qualifications
What We’re Looking For:
- Bachelor's degree in organizational development, education, instructional design, or other learning discipline
- Minimum 3 years of experience and proven success working within a corporate L&D environment including application of instructional design skills and familiarity with adult learning principals
- MUST HAVE solid written & verbal communication skills for storytelling, story boarding and interaction with project teams
- Working knowledge in developing content in L&D authoring tools. (i.e., Articulate)
- Ability to manage competing priorities and have multiple projects in flight at once and in various stages
- Ability to bring together sound learning principles, agile methods, learning technology and program management skills in the design, development, and execution of learning programs
- Collaborative work style with ability to adapt to change, solicit input and support decision-making
- Excellent listener; seeks broad input and feedback; employs frequent and effective follow-up
- Proven success working with senior stakeholders; influencing decisions and direction
- Must be flexible in shift schedule.
Preferred Qualifications
The following would be considered assets to the role
- Experience working cross-culturally with varied colleagues in a global environment
- Creative problem solver; naturally curious and can quickly research ideas and issues
- Developing education for a corporate audience
- Knowledge of the emerging Gen AI space
- Experience working with data management/governance teams
- Willingness and ability to travel domestically and internationally on rare occasions