We are a tight-knit team responsible for ensuring that our many production systems deliver quality products in accordance with contractual timelines.
- As a Senior Engineer you will support, administer, manage, scale and tune the integrated platform inclusive of three or more Web & Application or Feed Systems that enables S&P Capital IQ customers to access real time and after market data through the highly transactional and dynamic web based CIQ Platform, Api or feed delivery Market Data Products.
- You will manage the end to end execution of application and infrastructure projects leading to business transformation, capacity scaling & application performance improvements; ensure appropriate resource requirements are met at each level to achieve project goals.
- Fully or co-own the end to end delivery of medium to large size projects where you will contribute directly as an individual and mentor / take help of others in the team.
- Solve highly complex, ad-hoc application critical problems and determine the best solution within SLAs or around cost/benefit analysis.
- Follow processes and operational policies across incident, change, project for process improvement.
- Work closely with key stakeholders representing Web Operations for Projects as an operations coordinator.
- Improve efficiency and quality of delivery by automating complex routine tasks.
- Evaluate and Champion best of breed product support tools including run books, monitoring, and knowledge bases to aid in the product support process.
- Utilize standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results.
- Work within the team and with external sub team and teams for project delivery and escalated operational support.