It Support Executive

Description:

Magnatec Systems is hiring an IT Support Executive with over 2 years of experience to manage and resolve technical issues for internal teams. The role requires proactive troubleshooting, excellent communication, and a strong technical background.

Key Responsibilities:

• Diagnose and resolve hardware, software, and network problems.

• Provide end-user technical support for desktops, laptops, and printers.

• Maintain system and application updates.

• Collaborate with vendors for equipment procurement and support.

• Document technical issues and resolutions for future reference.

Qualifications:

• Bachelor’s degree in Computer Science or IT.

• Strong problem-solving and analytical skills.

• Proficiency with operating systems, networking, and office software.

• Knowledge of IT best practices and support protocols.