It Support Executive

Description:

Magnatec Systems Private Limited is also seeking a motivated and tech-savvy IT Support Executive to join its internal technical operations team. Based at the Johar Town, Lahore office, this full-time, on-site role is ideal for someone with a hands-on approach to troubleshooting, hardware/software support, and user assistance.

As an IT Support Executive, you’ll be the go-to person for ensuring all systems, networks, and devices within the organization run smoothly. You will play a critical role in day-to-day support, installation, configuration, and technical troubleshooting across all departments.

Key Responsibilities:

• Provide real-time IT support to end-users, both in-person and remotely

• Install, configure, and maintain computers, software, operating systems, and peripherals

• Troubleshoot network connectivity issues, hardware malfunctions, and system errors

• Assist with configuring and maintaining printers, routers, and internal servers

• Monitor systems and respond proactively to technical issues and service requests

• Document and maintain records of IT procedures and incident resolutions

Requirements:

• Solid understanding of Windows and Mac OS, including installation and basic troubleshooting

• Working knowledge of networking concepts, including LAN/WAN and basic IP configurations

• Experience with hardware setup, printer troubleshooting, and peripheral device support

• Strong communication and interpersonal skills

• IT certifications like CompTIA A+, Network+ or equivalent are highly desirable

• Ability to work independently and support multiple users in a time-sensitive environment

Why Join Magnatec Systems Private Limited?

• Work on innovative projects with a highly collaborative and dynamic tech team

• Excellent opportunities for career advancement and skill development

• Enjoy a positive, growth-driven work culture with market-competitive compensation