It Officer

Description:

•Reports to Assistant  Manager IT and Manager IT
• Follow up on all operational tasks and follow ups assign by department head or senior
• Resolve all Guest / Delegation & Administrative related issues where guest is on top priority
• Installation/Configuration OS including all corporate applications i.e. oracle, & SQL
• Responsible for daily logs and also keep eye on all others log as well
• Execution of disaster recovery/fire drill exercise on monthly basis
• Keep all Systems, Security Patches, Anti Virus, Computers, Applications & Critical Data Backups up to date
• Make sure Symantec Online/Offline Backup running smoothly
• Troubleshooting, installation and configuration of all critical systems, hardware & applications
• LAN/WAN & Switches & Firewall configuration, logs review and troubleshooting.
• PRI & all telecommunication/PABX 
• In depth knowledge of all critical application or system i.e. PABX, IPTV, Vingcard, Opera, Micros, Interface, MFF, FMC, SLS, Milano, Call Accounting, Digital Signage, LAN/WAN & Communication lines
• Reporting tools i.e. Vision and Etc.
• System log and events view on quarterly basis
• Installation of all servers and configuration
• Inventory of all related equipment up to date and cross check on quarterly basis
• Log and record of all licenses with location of installation
• Inventory and related records update online on regular basis
• Preventive Maintenance Schedule
• Effective communication skills
• Trainings/Knowledge sharing
• To ensure implementation of following code of conduct all times:
•  Highest ethical standard
•  Maintain good team work and environment
•  Customer/Clients first, company second and self-last
•  Care for customer through anticipation, attention, excellent style and respect for privacy along with warmth and concern
•  Demonstrate that people are our key asset through respect for all and leading from the front regarding performance achievement as well as individual development and coaching 
• To ensure the compliance of ISO 14001, ISO 22000 and OHSAS 18001 requirements