It Helpdesk Executive



Receiving Calls and Providing Assistance

Logging Tickets against Reported Issues

Assigning Tickets to relevant Teams received from Internal Ticketing Portal

Communicate clearly and effectively with end users

Providing Level-1 (L1) Support to delegated tasks

Using e-mail source for Communicating with IT Service Desk Team

Bachelor's Degree preferably in Computer Science/ or related fields

Good Troubleshooting Skills

Bilingual English/Arabic

Flexible in timings, able to work in Roster based shifts

Organization Ufone 4G
Industry IT / Telecom / Software Jobs
Occupational Category IT Helpdesk Executive
Job Location Lahore,Pakistan
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-06-01 3:15 pm
Expires on 2024-07-16