Techomatrix is urgently recruiting International Sales Executives to join us for the US campaign. Ideal candidate must have the following requirements:
• Coordinate with the leads via Chat, Email, Call and convert them into a customer by using your sales practices/experience.
• Answer phone calls and respond to emails in a more professional manner and provide information about products and services as required by the callers.
• Responsible for taking or canceling orders and obtaining details of customer complaints.
• Keep records of interactions and transactions of the customer; keeping a record of details of customer complaints, inquiries, and comments.
• Process orders, applications, and Forms.
• Render administrative support to other customer care team members when the need arises, or as instructed.
• Follow up with customers and their complaints; ensuring that customer’s requests are attended to accordingly.
• Resolving customer complaints brought to your attention.
• Identify Rapport Building Opportunities
• Create and conduct effective proposal presentations.
• Excellent Communication and Negotiations skills.