Guest Service Agent & Corporate Sales Executive

Description:

QUALIFICATION:

• Bachelor’s degree or 2-year diploma in Hospitality/Hotel Management.

EXPERIENCE:

• Minimum 3 years in corporate hospitality sales.
• Minimum 3 years as a Guest Service Agent (GSA) in hotels.

JOB DESCRIPTION:

1. Corporate Sales Duties:

• Develop and implement sales strategies to meet revenue targets.
• Analyze market trends and identify new business opportunities.
• Build and maintain relationships with corporate clients
• Conduct sales calls and follow up on leads within 24 hours.

2. Guest Service Agent (GSA) Duties:

• Handle front-desk operations: check-ins, check-outs, reservations.
• Provide exceptional guest service and resolve inquiries/complaints.