Guest Relations Officer

Description:

The Monal Group is looking for a dynamic and customer-focused Guest Relations Officer to join our hospitality team. This role is ideal for individuals who enjoy interacting with guests, managing front desk operations, and ensuring a memorable dining experience.

🔹 Key Focus Areas:
• Front desk & guest handling
• Managing reservations and seating
• Handling guest queries and complaints professionally
• Ensuring excellent customer satisfaction

🔹 Requirements:
• Strong communication skills
• Fluent in spoken English
• Positive attitude with a service-oriented mindset

🎁 Salary & Benefits:
✔ Market-competitive package
✔ Food, Shared Accommodation